Attending last week’s Manx Care board meeting, I was pleased to hear Manx Care CEO Teresa Cope reveal plans to introduce a new service to resolve various concerns about the delivery of health and social care on the Isle of Man. This will be the Manx Care Advice and Liaison Service (MCALS).

A number of people have told me that they have had concerns about the health care that they have received – a recurring theme has been that navigating the bureaucracy is hard! For people who are suffering serious illness or injury, they want to focus on getting better, rather than worry about overcoming bureaucratic hurdles.

This new service offers the prospect of fixing this problem. Professionals working within the Island’s health and social care service will provide advice and support to people who aren’t sure where to start looking for information.

Sadly, navigating our modern world can be very complicated, especially by the sick and vulnerable. Many modern bureaucracies can, regrettably, impose additional burdens on people who are already vulnerable, as the Manx writer Sam Ashworth-Hayes has explained at some significant length. Reducing this burden is good; this new service is promising!

You can contact the Manx Care Advice and Liaison Service (MCALS) as follows:

Phone: (01624) 642642


More information is available online here.

Michael Josem is a long-term consumer advocate, most prominently as a global leader in combating fraud in the online gambling industry. He was in part the inspiration for the 20th Century Fox Movie, Runner Runner, starring Ben Affleck and Justin Timberlake.

Josem has over a decade of experience as a senior business leader working across various high-tech and online industries, and takes action to build a better community. His primary volunteer roles include service for the Commonwealth War Graves Commission, and Graih, the homelessness charity.